1. This Ensure Research Campaign (“Campaign”) is operated by Abbott Laboratories South Africa (Pty) Ltd (hereinafter “Abbott” or “we” or “us” as the context may require).
2. These terms and conditions (“Terms”) govern the operation of the Campaign and participants (hereinafter “Participants” or “you” as the context may require) participation in the Campaign.
3. Only permanent residents and citizens of South Africa who are 18 (eighteen) years and older and in possession of a valid South African identity book (“Participants”) shall be eligible to participate in this Campaign. Employees of Abbott or any Abbott distributor/wholesaler shall not be permitted to participate in this Campaign.
5. Abbott reserves the right to, at any time, suspend or terminate the Campaign without any liability to any Participant(s).
6. To enter this campaign, Participants are required to:
a. Complete the 6 questions in the survey within the Ensure CRM platform and stand a chance to win 1 of 5 Ensure ® Hamper Packs worth over R500. There are 1 in 5 Ensure ® Hamper Packs to giveaway. Each pack contains: 1 x Ensure® gym bag, 1 x Ensure® shaker plastic bottle, 1 x resistance band, 1x 75cm pilates exercise ball.
b. Abbott reserves the right to change offered prizes at any time without notifying Participants.
7. Participants are not permitted to answer the survey more than once and to create multiple entries. Multiple Entries shall automatically be deemed null and void and Abbott reserves the right to terminate a Participant’s participation under Paragraph 9 below.
9. Abbott reserves the right to, at any time, unilaterally terminate a Participant’s participation as a result of a Participant’s breach of these Terms.
10. Participants are not required to purchase any Ensure® product in order to participate in the Campaign.
11. The Campaign commences on Monday the 21st of February 2022 and will close midnight on the 9th of March 2022, at 12:00 am (the “Closing Date”). Any Entry created after the Closing Date will be deemed null and void. Abbott shall not be liable to Participants as a result of Entries failing to be created or being created late due to any reason.
12. Abbott reserves the right to substitute any prize with another prize of similar commercial value without notifying Participants in the event of circumstances beyond its reasonable control.
13. Prizes may not be redeemed for cash and are not exchangeable.
14. Abbott shall select 5 winners at random using a random tool on the 16th of March 2022, and these winners will be announced individually via email. In the event that a winner cannot be contacted following all reasonable attempts to do so then Abbott reserves the right to draw another winner in substitution.
15. Winners may be required to sign requisite documentation before claiming their prizes. All winners will be required to provide their names, contact details and to sign an acknowledgement of receipt of the prize.
16. The prizes will be delivered to the winners within two weeks. Any queries in this regard may be directed to the customer call centre on 0861 22 68 87, Mon-Fri 08h00- 16h30.
These terms and conditions apply to your use/access of the Ensure® Research Campaign
You acknowledge and agree that:
We do not warrant the accuracy, effectiveness and suitability of any information contained in this website. Each person assumes full responsibility and all risks arising from use of this website. The information is presented "AS IS" and may include technical inaccuracies or typographical errors. Abbott reserves the right to make additions, deletions, or modifications to the information at any time without any prior notification.
Abbott makes no representations or warranties of any kind or nature with respect to the information or content posted on this website. Unless otherwise stated on this website, Abbott hereby disclaims all representations and warranties, whether express or implied, created by law, contract or otherwise, including, without limitation, any warranties of merchantability, fitness for a particular purpose, title or non-infringement. In no event shall Abbott be liable for any damages of any kind or nature, including, without limitation, direct, indirect, special (including loss of profit) consequential or incidental damages arising from or in connection with the existence or use of this website and/or the information or content posted on this website, regardless of whether Abbott has been advised as to the possibility of such damages.
Abbott is not responsible, and provides no warranty whatsoever, for the accuracy, effectiveness, timeliness and suitability of any information or content obtained from third parties, including any hyperlinks to or from third-party sites.
Abbott will endeavor to keep this website available for use however; we cannot guarantee this and take no responsibility for any loss or damage that occurs due to an interruption of access to this website. Abbott may interrupt access to this website for maintenance reasons or for any other reason, at Abbott’s sole discretion.
You understand, acknowledge, and agree to the following:
By using this website, you agree not to disrupt or intercept our electronic information posted on this website or on any of our servers. You also agree not to attempt to circumvent any security features of our website, and to abide by all applicable, local and international laws, rules and regulations.
The information, documents, and related graphics published in this website (the "Information") are the sole property of Abbott, except for information provided by third-party providers under contract to Abbott, its subsidiaries or affiliates. Permission to use the Information is granted, provided that (1) the above copyright notice appears on all copies; (2) use of the Information is for informational and non-commercial or personal use only; (3) the Information is not modified in any way; and (4) no graphics available from this Internet site are used separate from accompanying text. Abbott is not responsible for content provided by third-party providers, and you are prohibited from distribution of such material without permission of the owner of the copyright therein. Except as permitted above, no license or right, express or implied, is granted to any person under any patent, trademark or other proprietary right of Abbott.
No use of any Abbott trademark, trade names, trade dress and products in this website may be made without the prior written authorization of Abbott, except to identify the product or services of the company.
If you believe that your work has been copied and is accessible on this site in a way that constitutes copyright infringement, you may notify Abbott by providing our copyright agent with the following in writing:
To submit a notification of claimed infringement, please contact Abbott's Designated Agent at the following address:
Abbott does not assume any liability for the materials, information and opinions provided on, posted to, or otherwise available through, this website. Reliance on these materials, information and opinions is solely at your own risk. Abbott disclaims any liability for injury or damages resulting from the use of this website, or the content contained thereon.
This Abbott website, the site content, and the products and services provided on or available through this website are provided on an “as is” and “as available” basis, with all faults. In no event shall Abbott, or its subsidiaries, affiliates, vendors, or their respective directors, employees or agents (hereinafter “Abbott Parties”) be liable for any damages of any kind, under any legal theory, arising out of or in connection with your use of, or inability to use, this website, the site content, any services provided on or through this website or any linked site, including any special, indirect, punitive, incidental, exemplary or consequential damages. Except in the case of death or personal injury caused by their negligence, Abbott and the Abbott Parties hereby disclaim, to the maximum extent permitted by applicable law, liability for any loss or damage which may be suffered by any person, whether suffered directly, indirectly, immediately or consequentially, and whether arising in contract, tort (including negligence) or otherwise which arises out of, or in connection with: (i) use of, or inability to use, the website; (ii) use of information or content on the website; (iii) any services provided on or through the website; and (iv) interception or unauthorized access to personal information submitted to the website, including, without limitation, the following categories of loss or damage, whether or not Abbott has been advised of the possibility of such loss or damage:
You agree that these terms and conditions describe the entire agreement between us with respect to its subject matter. These terms and conditions shall be governed and construed in accordance with the laws of the Republic of South Africa. If an arbitration panel of competent jurisdiction finds that any provision of these terms and conditions is invalid or unenforceable, you agree that the other provisions of these terms and conditions will remain in full force and effect. Any dispute arising out of, or in connection with, these terms and conditions, including any question regarding their existence, validity or termination, or the legal relationships established by these terms and conditions, shall be referred to referred to arbitration in accordance with the Rules of the Arbitration Foundation of Southern Africa (“AFSA”). The arbitration tribunal shall consist of one (1) arbitrator appointed by the AFSA. The seat of the arbitration shall be Johannesburg, Gauteng. The arbitration proceedings and award shall be conducted and written in the English language. The arbitration award shall be final and binding on both Parties and not subject to any appeal.
This Privacy/Cookies Policy explains how we handle the personal information that you provide to us on the Ensure® Research Campaign Web Site controlled by Abbott Laboratories South Africa (Pty) Ltd (including its subsidiaries and affiliates) which link to this Privacy/Cookies Policy (referred to as "Abbott Web Sites") and when you contact us by telephone. This Privacy/Cookies Policy also describes the collection of certain other types of technical and web browsing information through cookies and similar technologies on Abbott Web Sites.
Please read this Privacy/Cookies Policy before using Abbott Web Sites or submitting personal information to us.
"Personal information" is information that identifies you as an individual or relates to an identifiable individual. Examples of personal information include your name, your postal address and your telephone number.
Abbott collects information in a few different ways:
From time to time, we may use or augment the personal information we have about you obtained from other sources, such as public databases, social media platforms and other third parties. We may also combine information we get from a third-party with information we already have, and we may combine information that we have collected offline with information we collect online.
If you choose to submit any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Policy.
Abbott may collect the following information, depending on what product and service you use:
We may use the personal information we collect about you with information obtained from other sources, such as public databases, social media platforms and other third parties. For example, we may use public information to confirm contact or financial information, to verify licensure of Health Care Professionals or to better understand your interests by associating demographic information with the information you have provided.
How Abbott uses your information depends on how you interact with the Abbott Services. Generally, Abbott may also use your information to:
Abbott may also use information collected from you or about you to offer you customized content, including to:
Abbott may also use your information for other purposes disclosed to you from time to time.
In addition, some of our applications and mobile-optimized sites may have location-based features. To deliver these features, we may collect and use location data provided by your mobile device. For example, we may offer shopping features that allow you to get information about local merchants. By using such applications, you consent to the collection and use of your mobile device location data for purposes of delivering these location-based features.
We may use personal information collected from any of the sources listed in the "How Does Abbott Collect Personal Information?" section of this policy for our internal business purposes, such as data analysis, audits, developing new products, enhancing our websites and apps, improving our Abbott Services, identifying usage trends and determining the effectiveness of our promotional campaigns.
We may aggregate and/or de-identify data about customers and site visitors and use it for any purpose, including product and service development and improvement activities.
Abbott may share your information within the Abbott family of companies.
We do not sell your personal information. However, we share personal information with our vendors, contractors, business and service partners, or other third parties (collectively, "Service Providers"). Examples of Service Providers include analysis firms, advertisers, payment processing companies, customer service and support providers, email, IT services and SMS vendors, web hosting and development companies and fulfillment companies. Service Providers also include our co-promotion partners for products that we jointly develop and/or market with other companies.
Some Service Providers may collect personal data on behalf of Abbott. These third parties may be provided with access to personal data needed to perform their functions. In addition, Abbott's practice is to require its Service Providers to keep your personal information confidential and to use personal information only to perform functions for Abbott.
If Abbott sells all or part of one of its product lines or divisions, your information may be transferred to the buyer. Abbott reserves the right to disclose your information to respond to authorized information requests from government authorities, to respond to valid judicial requests, to address national security situations, to provide security and investigate potential fraud, or when otherwise required by applicable law.
Abbott may also disclose your personal information as required by law to any competent law enforcement body, regulatory or government agency, court or other third party where we believe the disclosure is necessary or appropriate to comply with a regulatory requirement, judicial proceeding, court order, government request or legal process served on us, or to protect the safety, rights, or property of our customers, the public, Abbott or others, and to exercise, establish or defend Abbott’s legal rights.
Abbott may also disclose aggregate or de-identified data that is not personally identifiable to third parties for any purpose.
Abbott and its Service Providers collect information about you by using cookies, tracking pixels, web beacons and other technologies (collectively, “Tools”). We use this information to better understand, customize and improve user experience with our websites, services and offerings as well as to manage our advertising. This information can make your use of our Abbott Services easier and more meaningful by allowing Abbott and our Service Providers to provide better service, customize sites based on consumer preferences, compile statistics, provide you with more relevant advertisements based on your interests, analyze trends and otherwise administer and improve our Abbott Services. If we have collected your personal information, we may associate this personal data with information gathered through the Tools.
Your web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to your browser. If your browser is set to reject cookies, websites that are cookie-enabled will not recognize you when you return to the website, and some website functionality may be lost. The Help section of your browser may tell you how to prevent your browser from accepting cookies. To find out more about cookies, visit www.allaboutcookies.org/.
You can also control Flash cookies which we may use on certain Abbott websites and apps from time to time by clicking here. Why? Because Flash cookies cannot be controlled through your browser settings. Choices you make are both browser and device-specific.
Here are some of the types of information collected when visiting Abbott Websites:
Log data: When you use Abbott websites and apps, our servers automatically record information (“log data”), including information that your browser sends whenever you visit an website or app or your mobile app sends when you are using it. This log data may include your Internet Protocol address, the address of the webpages you visited that had Abbott features, browser type and settings, the date and time of your request, how you used websites and cookie data.
Social media plugins and data. In addition, our websites and apps may use social media plugins (e.g., the Facebook "Like" button, '"Share to Twitter"' button) to enable you to easily share information with others. When you visit any of our online Abbott Services, the operator of the social plugin can place a cookie on your computer, enabling that operator to recognize individuals who have previously visited our websites. If you are logged into the social media website (e.g., Facebook, Twitter, Google+) while browsing on our Abbott Services, the social plugins allow that social media website to receive information that you have visited our Abbott Services. The social plugins also allow the social media website to share information about your activities on Abbott with other users of their social media website. Abbott does not control any of the content from the social plugins. For more information about social plugins from other social media websites you should refer to those sites' privacy and data sharing statements.
Device information. In addition to log data, we may also collect information about the device you are using to access our Abbott Services, including what type of device it is, what operating system you are using, device settings, unique device identifiers and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings. For example, different types of information are available depending on whether you are using a Mac or a PC, or an iPhone or an Android phone. To learn more about what information your device may make available to us, please also check the policies of your device manufacturer or software provider.
Interest Based Advertising. Abbott hopes to deliver to you advertising for products and services you need or want. Abbott, its vendors and partners, use common tracking tools, such as cookies, pixels, web beacons, and similar technologies, to automatically collect information about users for purposes of enhancing their online experience and delivering more meaningful advertisements. Like many companies, Abbott may also utilize third-party advertising vendors and other partners to collect this information.
Like most companies, we place advertisements where we think they will be most relevant to customers. One way we do so is by allowing network advertising companies with whom we work to place their own Tools when an individual visits Abbott websites and apps. This enables the network advertising company to recognize individuals who have previously visited Abbott websites and apps and to serve you ads based on your web browsing activity, purchases, interests and/or other information—a practice commonly referred to as interest-based advertising (“IBA”) or online behavioral advertising (“OBA”).
These advertising companies may also use these types of technologies to recognize you across the devices you use, such as a mobile phone or a laptop, and serve you ads on websites you visit and applications you use.
Retargeting. One way in which we deliver more meaningful advertisements is through a common form of online advertising known as “retargeting” or “remarketing.” Retargeting works by serving ads on one site based on an individual’s online activities on a different, unrelated site. For example, if you look at Similac® products on an Abbott website, you may later see an advertisement for Similac® products when you visit third-party sites. To do this, Abbott or its advertising vendors may use a device ID, cookie, pixel, web beacon or similar technology placed by Abbott or our third-party vendor when you visit Abbott websites or apps or third-party websites or apps. The placing of these cookies or other technologies on your device may enable you to be identified across multiple websites. You should consult the privacy policies of our vendors and other websites that you visit to understand how they collect and use your data.
Opting-Out of IBA, OBA and Retargeting Activities
As a participant of the Digital Advertising Alliance (DAA), we adhere to DAA’s Interest-Based Advertising principles by providing you enhanced notice, transparency and control of our digital marketing practices as stated at http://www.aboutads.info/principles/. Click here to opt-out of having your online behavior collected for advertising purposes and receiving behaviorally targeted advertisements from our advertising partners. Choices you make are both browser and device-specific. Also, certain versions of the iOS operating system permit you to “Limit Ad Tracking” in the system settings, and certain versions of the Android operating system allow you to “Opt-out of Interest-Based Ads” in the system settings. Options you select are browser and device specific.
Abbott Do Not Track Policy. Some browsers have Do Not Track (“DNT”) features that allow you to tell a website not to track you. These features are not all uniform, and some browsers may not be set up to honor such requests. Abbott honors the AdChoice DNT signals. Options you select are browser and device specific. Please be aware that limiting the ability of websites to set cookies, however, may worsen your overall user experience, and in some cases the sites will not work properly without cookies, local storage and similar technologies.
What Choices Do I Have About How Abbott Collects and Uses Information about Me? Certain Abbott Services may ask whether you wish to opt-out or opt into our contact lists for offers, promotions and additional services that may be of interest to you.
If you no longer wish to receive promotional marketing materials from us on a going-forward basis, you may opt-out of receiving such materials. You may unsubscribe from receiving marketing or other commercial emails from Abbott by following the instructions included in the email. We will endeavor to comply with your request as soon as reasonably practicable.
You may have certain rights and choices regarding our processing of your personal data. Depending on your jurisdiction, applicable law may entitle you to additional consumer rights, including the right (with certain limitations and exceptions) to:
We reserve the right to verify your identity in connection with any requests regarding personal information to help ensure that we provide the information we maintain to the individuals to whom it pertains, and allow only those individuals or their authorized representatives to exercise rights with respect to that information. If you are an authorized agent making a request on behalf of a consumer, we may require and request additional information to verify that you are authorized to make that request.
We reserve the right to deny your request if we cannot verify your identify. Where we deny your request in whole or in part, we will endeavor to inform you of the denial and provide an explanation of our actions and the reasons for the denial.
We will not restrict or deny you access to our Abbott Services because of choices and requests you make in connection with your personal information. Please note, certain choices may affect our ability to deliver the Abbott Services. For example, if you sign up to receive marketing communications by email, then ask Abbott to delete all of your information, we will be unable to send you marketing communications.
You may exercise any of your rights in relation to your personal information by contacting us using the details provided under the “How Can I Contact Abbott” section below.
This Website is Not For Children. Abbott does not knowingly collect or use any information from children (we define “children” as minors younger than 13). We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below and we will work with you to address this issue.
We may provide links to websites and other third-party content that is not owned or operated by Abbott. The websites and third-party content to which we link may have separate privacy notices or policies. Abbott is not responsible for the privacy practices of any entity that it does not own or control.
If you have questions about your information, please contact us by clicking on the “Contact Us” link on the website you are visiting or by e-mailing us at firstname.lastname@example.org. Alternatively, you may send a letter to the following address:
Abbott Laboratories South Africa (Pty) Ltd
Attention: OEC Department,
219 Golf Club Terrace
Constantia Kloof, Roodepoort
1709, South Africa
Abbott Rapid Diagnostics (Pty Ltd)
Attention: OEC Department
Woodlands Office Park, Building 28,
20 Woodlands Drive, Woodmead,
2191, South Africa
In all communications to Abbott, please include the email address used for registration (if applicable), the website address or the specific Abbott program to which you provided personal information (e.g. Abbott.com, Similac.com, etc.) and a detailed explanation of your request. We will do our best to respond to all reasonable requests in a timely manner.
To exercise your rights in relation to your personal information as allowed for under the Protection of Personal Information Act, click here.
How will I know whether Abbott has updated this policy?
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